Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights, CIDON AND PLUTO, S.L. guarantees the protection and confidentiality of personal data, of any kind provided by our clients, in accordance with the provisions of the General Regulation on Personal Data Protection.

The Data Protection Policy of CIDON AND PLUTO, S.L. is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding control authorities.

The data provided will be treated in the terms established in the GDPR, in this sense CIDON AND PLUTO, S.L. has adopted the legally required protection levels and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, outlined below. However, the user should be aware that security measures on the Internet are not impregnable.

Data Controller: Who are we?

Name: CIDON AND PLUTO, S.L.

Tax ID: B81041923

Address: C/ Román Alonso 6, 2/8/03 Madrid Phone: 913 102 505

Email: cidon@cidon.net

Purpose of processing: What will we use your data for?

All the data provided by our clients and/or visitors on the CIDON AND PLUTO, S.L. website or to its personnel, will be included in the register of activities of processing of personal data, created and maintained under the responsibility of CIDON AND PLUTO, S.L., essential to provide the services requested by the users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles of the users of our services.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: It is the one that applies when you buy one of our products or contract one of our services.

b) Legitimate interest: To attend to the inquiries and claims that you raise and to manage the collection of the amounts owed.

c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information posed.

Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except those public or private entities to which we are obliged to provide your personal data due to the fulfillment of any law. For example, the Tax Law requires providing the Tax Agency with certain information about economic operations that exceed a certain amount.

In the case that, apart from the cases discussed, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide in this regard.

Communication: Where might we send your data?

We will not carry out international transfers of your personal data for any of the indicated purposes.

Conservation: How long will we keep your data?

We will only keep your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this sense, CIDON AND PLUTO, S.L. will keep personal data once your relationship with us has ended, duly blocked, for the period of limitation of actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to CIDON AND PLUTO, S.L., and will not be processed except to make it available to public administrations, judges and courts, for the attention of possible responsibilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We make all reasonable efforts to maintain the confidentiality of personal information that is processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental losses and against unauthorized accesses, treatments or disclosures, considering the state of technology, the nature, and the risks to which the data are exposed. However, we cannot be responsible for your use of the data (including username and password) you use on our website. Our personnel follow strict privacy standards and in the case that we hire third parties to provide support services, we require them to adhere to the same standards and allow us to audit them to verify their compliance.

Your rights: What rights can you exercise as an interested party?

You are informed that you can exercise the following rights:

Right of access to your personal data, to know which are being processed and the processing operations carried out with them;

Right to rectify any inaccurate personal data;

Right to delete your personal data, when this is possible (for example, due to legal imperative);

Right to limit the processing of your personal data when the accuracy, legality or necessity of the data processing is doubtful, in which case, we can keep them for the exercise or defense of claims.

Right to oppose the processing of your personal data, when the legal basis that enables us for their processing of the indicated is our legitimate interest. CIDON AND PLUTO, S.L. will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.

Right to the portability of your data, when the legal basis that enables us for their processing is the existence of a contractual relationship or your consent.

Right to revoke consent given to CIDON AND PLUTO, S.L.

To exercise your rights, you can do it at no cost and at any time, contacting us at the address C/ Román Alonso 6, 28039 Madrid, attaching a copy of your ID.

Protection of rights: Where can you make a claim?

In case you understand that your rights have been disregarded by our entity, you can make a claim at the Spanish Data Protection Agency, through the following means:

Electronic headquarters: https://www.aepd.es

Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid. Phone: 901.100.099 and 912.663.517

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be in this Privacy Policy?

CIDON AND PLUTO, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.